Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We are now accepting writes again via our APIs.

Investigating

We are currently experiencing an unplanned issue with database configuration. We are working to resolve this issue ASAP. As a precaution we are no longer accepting writes via our APIs and have paused message sending.

Began at:

Affected components
  • Voxie Platform
    • Automations
    • Imports Pipeline
    • api.voxie.com
    • connect.voxie.com
    • app.voxie.com
    • registration.voxie.com
    • Analytics - Metabase