Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We're starting to resume sending, at a low rate.

Identified

We have temporarily suspended all non-message hub outbound message sending across all number types and customers, to allow our downstream vendors to recover.

Investigating

We're investigating a potential issue impacting 10DLC MMS sending.

Began at:

Affected components
  • Infrastructure
    • Carrier Partners