Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We have now resumed inbound message processing.

Updated

We are now allowing selected outbound messages to begin to flow, at a low rate.

Updated

This issue also impacts viewing media attached to existing inbound messages in our message hub.

Investigating

We are currently unable to send or receive messages. We are investigating the issue with urgency.

Began at:

Affected components
  • Voxie Platform
    • app.voxie.com
  • Infrastructure
    • Carrier Partners